FAQ

What is our shipping policy?

All orders will ship within 3-5 business and can take longer during sales. All products are made by order, so please allow the full 3-5 business days. You will receive a confirmation email after you place your order. Once your order has been fulfilled, you will receive a separate email that will also contain your tracking number for your package. Please allow 7-10 business days total after you have placed your order to receive your package. Orders processed with additional items added during the process will take a few additional days depending on the stage your items are in the process. Most customer's will receive items way sooner, but please allow the maximum time to receive your order just in case.

- Business are Monday- Friday, and holidays are not included.

 

How do I order wholesale?

Please contact us at keena@keenunaturals.com

 

Broken, missing, or damaged items when package received

Contact us at keena@keenunaturals.com Please include photos of damaged or broken item. 

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